Plex Media Scanner Has Stopped Working Windows 10

Plex Media Scanner Has Stopped Working Windows 10

Best Easy Ways to Fix Plex Media Scanner Has Stopped Working on Windows 10

When you are ready to binge-watch your favorite shows or movies without ads or buffering, you download them to your device. Plex Media Server is a great app that has a lot of media player features and is great for streaming on your screens.

You sit back and try to play the content when all of a sudden, the app crashes. It says Plex Media Scanner has stopped working with Windows 10.

So the app can’t find videos, movies, and other things you have stored on your PC. If you’re looking for ways to fix it, we’ve got you covered!

What makes Windows 10 say Plex Media Scanner has stopped working?

Errors: The Plex Media Scanner has stopped working Windows 10 error is caused by a recent update to the Plex Media Server. It happens when.exe files are missing or broken.

Most of the time, this means that Plex or one of its services has stopped working. It is a bug, and developers are working to fix it.

Still, it will be a while before the next update comes with a bug patch or hotfix. You can fix it legally and easily until then. Tell us what you can do!

How Do I Fix Plex Media Scanner Has Stopped Working on Windows 10?

There are two ways to fix the problem where Plex Media Scanner doesn’t work or crashes. Since it happens after an update, so do the solutions. Both are simple and work well, but you can choose the one you can do.

1: Plex Media Scanner Has Stopped Working Windows 10 

Use Old Updates on Windows 10 to downgrade Plex.

  • Since the problem happens after an update, you should go back to an older version of Plex.
  • Here’s how to go back to a lower version of Plex on Windows 10:
  • By pressing the Win and R keys together, you can open the Run box.

Type the following into it:


Media Server Plex

Now, click on the OK button.

  1. The Plex Media Server directory will open. Find the Updates folder and open it.
  2. Choose any previous version of the Plex Server in.exe format, copy it, and paste it somewhere outside the Plex Media Server directory.
  3. Go to Control Panel, find Plex Media Server, and select Uninstall from the top ribbon.
  4. Confirm “Uninstall” in the box that appears.

Now, go where you pasted an older version and install it.

Now, when you run Plex again, it works well and has no problems. Also, you might not have any.exe files for the older version on your computer. In this case, you can skip to the next method.

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2: Plex Media Scanner Has Stopped Working Windows 10

Downgrade Plex on Windows 10 by downloading old updates

Before you can install another Plex, you must first remove the one you already have. Then you can use a third-party app to get an older version. We’ll help you do it.

Here is how to Fix It: Plex Media Scanner Has Stopped Working Windows 10 

  • Visit the third-party website on your PC
  • Choose one of the older versions by scrolling down, but don’t pick one that’s much older.
  • Now, a new window opens. Press the Download button in this new window.
  • The executable (.exe) file will download, run on your Windows 10 computer, and install itself.
  • Now, the Plex Media Server would work fine in its older version. So, the problem with Plex Media Scanner not working will be fixed.

Questions Often Asked

How do I make Plex scan anyway?

To make Plex scan happen anyway, go to the Library. Click on the icon with three dots and select Scan Library Files. So, you can manually start a Plex scan.

Is there something similar to Plex?

Yes, there are a few other options besides Plex. Some of the most popular ones are Serviio, Younity, MediaPortal, Universal Media Server, and many others.

In the end, Plex Media Server is a great way to stream content from your PC. You would get the message Plex Media Scanner has Stopped Working on Windows 10.

Since it only happens on Windows, you might think it’s a problem with your computer, but that’s not the case. It happens after a software update. The bug fix hasn’t happened yet, so an update won’t help.

So, to deal with it, you have to downgrade your Plex. For this, you need to move the file from its folder to a different place. Also, uninstall Plex Media Server and then go to the file location for its older version.

Once you’ve done that, your Media Scanner will work as it should. If you can’t find an older version on your PC, uninstall the current one and download it from a third-party online service.


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